Raleigh-Wake 911 Center Receives APCO Agency Training Program Certification

Alexandria, VA - Raleigh-Wake 911 Center, NC, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.

Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment.

"Effective initial training as well as continuing education is integral to the success of emergency communications centers," said APCO International President Becky Neugent. "Aligning public safety telecommunicator training to an American National Standard through the APCO's Agency Training Program Certification illustrates an agency's commitment to citizens and fellow responders."

Raleigh-Wake 911 Center will be recognized during the Food for Thought Luncheon taking place as part of APCO's 90th Annual Conference & Expo in Orlando, FL, August 4-7, 2024.

For more information about the Agency Training Program Certification process, visit https://www.apcointl.org/services/agency-training-program-certification/

APCO International® (www.apcointl.org)

APCO International is the world's oldest and largest organization of public safety communications professionals and supports the largest U.S. membership base of any public safety association. It serves the needs of public safety communications practitioners worldwide - and the welfare of the general public as a whole - by providing complete expertise, professional development, technical assistance, advocacy and outreac