01/17/2022 | Press release | Distributed by Public on 01/17/2022 10:54
We are so sorry for those who are facing severe weather and storms due to Winter storm Izzy throughout the East.
As a seller, you may be concerned about shipping delays for items already shipped or difficulties getting sold items to your carrier. We are closely monitoring the situation and providing you with additional support and protections during this challenging time. Please stay safe and take care of yourself, your family, and your community.
If you're located in the impacted areas and are not able to ship your inventory, if you are able to, we recommend you:
If your business is impacted, eBay will automatically protect your seller performance, including:
We will also remove any associated negative and neutral feedback and these cases will not impact your service metrics rating.
Please note: You may see late shipments due to this weather event on your seller dashboard, but they will be removed before your next seller performance evaluation. You do not need to contact Customer Service at this time.
Our hearts go out to everyone in these areas, please stay safe and take care. As always, thank you for selling on eBay. We will continue to monitor the situation and provide an update if needed.
The eBay Team