05/25/2022 | Press release | Distributed by Public on 05/25/2022 07:53
I attended my first in person group meeting a few days ago. The meeting of about 30 people provided both a launch of a new initiative and the opportunity to engage with each other. The meeting featured main presentations with side meetings with different groups.
It highlighted the differences and limitations of remote work. These limitations are real and something that gives me the feeling that the future of work will continue to be anchored in the realities of human interaction.
In a remote setting, the schedule consisted of a series of scheduled video conference presentations. Separately scheduled side meeting video conferences were often held a day or two after the main presentation. There was little continuity or flow as the gaps between the presentation and side meeting robed the group of momentum or shared understanding. We lived with that as we had no other choice but coming together in a single location highlighted the advantages of having everyone together. The following things struck me at the meeting. They included:
You might say, duh, to the points above, particularly as people are getting together for the first time in a long time. I beg to differ as there has been significant momentum for a different future of work - that is fundamentally remote, virtual, digital, etc. While there is value in those work settings, work is not monolithic or if it is it becomes monotonous.
Technology cannot replace human interaction. We learned that remote learning was better than no learning, but not as good as in person classes and instruction. Teacher responding to a McKinsey survey indicated an average 4.8 out of 10 when asked about the effectiveness of instruction.
Initially we all thought remote work was great. A PWC poll in 2020 found that "83% of employers now say the shift to remote work has been successful for their company." Recent figures regarding the satisfaction of remote work have tempered in the two years since the initial enthusiasm.
Yes if I am working independently, on independent work tasks and an individual contributor mode remote work would drive greater satisfaction. Change those situations and the value of getting people together becomes clear.
This post is in direct response to a comment raised by a leader at the event. They pointed out that while it was nice to get people together, they thought it was increasingly irresponsible because it was expensive and had a negative environmental impact. "I will let them do this once, but now that they have had their fun it will not happen again." Getting people together is expensive and it has an environmental impact, so those points are not wrong there are costs. There are also benefits that I experienced and while less tangible are no less important.
What do you think?
I took my first business trip this week, what I learned and what I will do differently.