Participation of low income and vulnerable consumers in a smart energy system

As part of the Department for Business, Energy and Industrial Strategy's £505 million Energy Innovation Programme, the aim of this project was to provide technical and social research to review the domestic and international evidence base, including current innovation activities, to identify:

• the barriers to low income and vulnerable consumers participating in a smart energy system
• where innovation can help enable low income and vulnerable consumers to participate in a smart energy system

commissioned the Energy Systems Catapult to undertake the first phase of work. This report outlines the findings of the project and recommendations for the future.