EBT System Conversion Taking Place

New York conversion of the EBT system through which Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance (TA) cash benefits are issued will occur on Sunday, May 19, 2024. During the conversion process, EBT access for food and cash purchases or cash withdrawals will not be available to TA and SNAP cardholders for a period of time. This EBT downtime is expected to begin around 12:01 a.m. on Sunday, May 19, 2024, and end at 11:00 a.m. However, the time frame for the system to be down could be shorter or extend longer than 11:00 a.m.

After the conversion, current EBT cards will continue to work and there is no need to replace cards. There will be no impact on the ability to access medical (Medicaid) benefits during this time.

Check otda.ny.gov for further information regarding the availability of the system and what changes you need to be aware of after the outage