04/11/2024 | Press release | Distributed by Public on 04/11/2024 10:02
The cornerstone of the Infrastructure Management promise lies in the newly introduced Digi LifeCycle Assurance initiative, designed specifically to safeguard critical systems. This initiative encompasses an elevated level of service and support for the deployment of select products, notably including the Digi AnywhereUSB® Plus,Digi Connect® EZ, and Digi Connect® IT 16/48 product lines.
At its core, Digi LifeCycle Assurance is a comprehensive package tailored to enhance service and support for its designated Infrastructure Management products. The program comprises a suite of benefits aimed at ensuring uninterrupted functionality, proactive maintenance, and rapid issue resolution.
Digi LifeCycle Assurance is included on new deployments of Digi AnywhereUSB® Plus, Digi Connect® EZ and Digi Connect® IT 16/48, providing a complete solution with devices, management, technical support and warranty.
LifeCycle Assurance offers a full year of round-the-clock expert technical support. This invaluable resource empowers businesses with direct access to a team of seasoned professionals, adept at swiftly addressing concerns, troubleshooting issues, and offering guidance to optimize system performance.
Included in the package is a one-year premier access to Digi Remote Manager® - a centralized command center facilitating unparalleled network control. This platform empowers users with enhanced visibility, configuration management, and security controls, thereby streamlining operations and fortifying the integrity of connected systems.
The introduction of Digi LifeCycle Assurance reinforces the company's commitment to fortifying connectivity across critical systems. By integrating top-tier support services and providing access to cutting-edge management tools like Digi Remote Manager, Digi sets a new benchmark for security, reliability, simplicity, and scalability in the realm of IIoT.
For businesses operating in diverse industrial sectors, embracing Digi LifeCycle Assurance translates into a multitude of advantages:
Digi LifeCycle Assurance heralds a new era of fortified support and service for critical systems. By weaving together expert technical assistance and premier access to network control tools, Digi redefines the landscape of IIoT connectivity. With this innovative initiative, businesses can confidently navigate the complexities of connectivity, assured of steadfast security, reliability, simplicity, and scalability for their operational needs.