8/27 COUNTY OF MAUI WILDFIRE DISASTER UPDATE

FIRE UPDATE

• Olinda fire: Remains 85% contained. Estimated 1,081 acres.
• Kula fire: Increased to 90% contained. Estimated 202 acres.
• Lahaina fire: Remains 90% contained. Estimated 2,170 acres.

The Maui Fire Department (MFD) advises the public that complete extinguishment for Upcountry fires may take an extended period of time given the large burn area and the nature of the rural terrain. Although containment percentages have not changed over recent days, MFD continues to reassure the public there are no active threats among the three ongoing fires.

UNACCOUNTED INDIVIDUALS

We still need your help identifying individuals reported unaccounted for following the Lahaina wildfire disaster. The validated list of names is available at mauinuistrong.info/unaccountedfor. If you recognize a name on the list and know the person to be safe, or have additional information that may help locate them, please contact the Federal Bureau of Investigation (FBI) at (808) 566-4300 or [email protected].

Anyone wishing to report an individual who is still unaccounted for is asked to email [email protected] and provide the following information:

• Person reporting: first and last name, contact information, and relationship with the unaccounted for individual.
• Unaccounted individual: first and last name, age or date of birth, last known location, and last known physical address of residence.

For those seeking information regarding those who are unaccounted for, the Family Assistance Center (FAC) is located at the Hyatt Regency's Monarchy Ballroom (200 Nohea Kai Drive, Ka'anapali). It is open daily from 10 a.m. to 8 p.m.

If you live on a neighbor island or the continental U.S., are the immediate family member of a person missing as the result of the Maui wildfires, and you wish to provide a DNA sample to assist, please call the FBI Honolulu Division at (808) 566-4300or email [email protected].

DNA samples are only for identification of wildfire victims and survivors, and will not be stored or used for any other purpose.

The FAC has received reports about Maui community members receiving calls from individuals or organizations claiming to be with "DNA Services." These telephone calls are scams, and anyone receiving them should hang up immediately and report them to the Maui Police Department's non-emergency number at (808) 244-6400.

FATALITY AND SEARCH UPDATE

The most up-to-date fatality numbers and identification information are included in the Maui Police Department's daily press release, anticipated to be issued by 6 p.m. daily. For that information, please visit: bit.ly/MauiPoliceNews. There are 115 confirmed fatalities, with 99% of the Lahaina disaster area searched.

FUNERAL ASSISTANCE

The Federal Emergency Management Agency (FEMA) is reviewing its policy to make sure it is helping as much as possible. Eligible funeral expenses may include the cost of a casket or urn, funeral services and transportation of the deceased and/or up to two family members into the area to identify your loved one, if that is required by state/local authorities. To request funeral assistance, you must first apply to FEMA. For more information, speak to a FEMA specialist at any open Disaster Recovery Center. You can find a Disaster Recovery Center by visiting: fema.gov/drc. You may also call the FEMA Helpline at 800-621-3362.

ENTRY INTO DISASTER AREAS

At this time, there is no list allowing residents to return to the disaster area in Lahaina. There will be a coordinated effort to develop a plan for the safe return of residents. Currently, the disaster area is restricted to authorized personnel only. Dangers include ash that may contain toxic, cancer-causing chemicals with types of debris including broken glass, exposed electrical wires, and other objects. Unstable buildings and structures may contain hazardous materials and could collapse, causing injury. For those who can return to their properties, County officials urge all individuals to utilize Personal Protective Equipment (PPE). For more recommendations regarding PPE, go to bit.ly/WestMauiCaution.

UNSAFE WATER ADVISORY

An interactive map depicting the precise location of the Unsafe Water Advisory is now available at bit.ly/mauiwateradvisory. Residents can type in their address to see if their property is located within the affected area. Until further notice, residents in these areas of Lahaina and Kula should only use bottled water or potable water provided from tankers for things like drinking, brushing teeth, ice-making, and food preparation. For potable water, please bring large water containers to:

Lahaina	Upper Kula
Lahaina Gateway Center	Crater Road
Honokohau Valley	Copp Road
Behind Lahaina Baseyard	Holy Ghost Church
Kahoma Village Hawaiian Homes/Lahaina Civic Center	Rice Park Ching Store
	Ulupalakua Ranch Store

Residents in impacted areas are not able to treat the water in any way to make it safe to consume, with contaminants possibly having entered the water system.

RESOURCE HUB: DONATION & VOLUNTEER INFORMATION

An online, centralized hub to respond to the impacts of the Maui Wildfire Disaster is available at mauinuistrong.info. The County of Maui's "Maui Nui Strong" site offers information on how to donate, volunteer, offer services, and locate support. For any additional questions, or to talk to a county representative regarding the Maui Wildfire Disaster, please call (808) 270-7285.

If you would like to directly receive Maui County press releases, and other notifications, directly to your email inbox, please visit mauicounty.gov/list.aspx.

SHELTERS, HOUSING, and FINANCIAL AID

Hotel shelter locations are open around Maui, in coordination with the American Red Cross (ARC). The current shelter locations include:

• Andaz Maui at Wailea Resort - 3550 Wailea Alanui Dr., Wailea
• Aston at Papakea Resort - 3543 Lower Honoapi'ilani Rd., Lahaina
• Aston at the Maui Banyan - 2575 S. Kihei Rd., Kihei
• Aston Ka'anapali Shores - 3445 Lower Honoapi'ilani Rd., Lahaina
• Aston Mahana at Ka'anapali - 110 Ka'anapali Shores Pl., Lahaina
• Aston Maui Hill Resort - 2881 S. Kihei Rd, Kihei
• Aston Maui Ka'anapali Villas - 45 Kai Ala Dr., Lahaina
• Fairmont Kea Lani - 4100 Wailea Alanui Dr., Wailea-Makena
• Honua Kai Outrigger - 130 Kai Malina Pkwy, Lahaina
• Hyatt Regency Maui - 200 Nohea Kai Dr., Lahaina
• Ka'anapali Beach Club - 104 Ka'anapali Shores Pl, Lahaina
• Maui Beach Hotel - 170 West Ka'ahumanu Ave., Kahului
• Maui Seaside Hotel - 100 W Ka'ahumanu Ave., Kahului
• Sheraton Maui Resort - 2605 Ka'anapali Pkwy, Lahaina
• Outrigger Kaʻanapali Beach Resort - 2525 Ka'anapali Pkwy, Lahaina
• Ritz Carlton - Kapalua
• Royal Lahaina - 2780 Keka'a Dr., Lahaina
• The Whaler -2481 Ka'anapali Pkwy, Lahaina
• Wailea Beach Resort Hotel - 3700 Wailea Alanui Dr., Wailea
• Westin Maui - 2365 Ka'anapali Pkwy, Lahaina

To qualify for shelter and financial assistance, you must first register with FEMA. This can be done at a joint Disaster Recovery Center that operates daily from 8 a.m. to 7 p.m. at the University of Hawai'i Maui College (310 W. Ka'ahumanu Ave., Pilina Building, Kahului). You can also call 1-800-621-3362, visit disasterassistance.gov, or apply through the FEMA smartphone app. Additionally, if you did not apply for FEMA assistance yet are receiving communications, please report potential fraud by calling the disaster fraud hotline at 1-866-720-5721.

An additional FEMA Disaster Recovery Center is open at the Mayor Hannibal Tavares Community Center, located at 91 Pukalani St. in Makawao. Services are available daily, from 8 a.m. to 7 p.m.

The American Red Cross (ARC) is reaching out to FEMA registrants to offer financial assistance for survivors of the Maui wildfires whose primary residences were destroyed or sustained eligible structural damage. These ARC contacts will not ask for personal information, with contact coming via email, text, or phone. For more information, call the American Red Cross at 1-800-733-2767.

Families who currently have a federal Section 8 Housing Choice Voucher with the County of Maui and who have been displaced by the fires will not lose their housing assistance. To accommodate those families affected, the initial term of their Section 8 voucher will be 120 days instead of the customary 60 days. To contact the Section 8 Rental Assistance Program, call 808-270-7751 or visit bit.ly/MauiSection8.

Landlords and management companies statewide have offered to rent houses, apartment units and rooms to Maui residents who lost their homes to the wildfires. For assistance, call (808) 587-0469 weekdays from 8 a.m. to 4:30 p.m. or email [email protected].

Home, Business Physical, and Economic Injury disaster loans are available from the U.S. Small Business Administration (SBA) as a result of impacts from the Maui wildfires. For more information, please visit sba.gov/hawaii-wildfiresor call (800) 659-2955.

The Hawai'i Dept. of Commerce and Consumer Affairs will be temporarily waiving registration fees for businesses affected by the wildfires. The waiver applies to fees for obtaining certificates of good standing and copies of business registrations documents filed with the division.

FOOD, WATER, AND SUPPLY DISTRIBUTION / DONATIONS

Food and supplies will be distributed to West Maui residents at Lahaina Gateway, 325 Keawe St.: 10 a.m. to 4 p.m. on Monday, Wednesday, and Friday. Mobile health vehicle present.

Queen Ka'ahumanu Center (fronting Ka'ahumanu Ave. and Kane St.)will accept donations of non-perishable foods, water, and paper supplies only. Donations will be accepted on Monday, Wednesday, and Friday from 10 a.m. - 4 p.m.

Feed my Sheep mobile food distribution sites are set up at: 150 South Pu'unene Ave. in Kahului (9:30 a.m. to 12 p.m. Saturdays) and in the parking lot next to Living Way Church, at the corner of Market and Mokuhau streets in Happy Valley (10:30 a.m. to 11:30 a.m. Fridays).

In addition, the Maui Humane Society will continue to offer donated pet supplies and veterinary services at several distribution sites island-wide. Please visit mauihumanesociety.orgfor more.

MEDICAL AND NUTRITIONAL SUPPORT

Kaiser Permanente first aid stations are available at the Hyatt Regency Lahaina, Maui Suites, Promenade Lower Level. Open weekdays, 9 a.m. to 4 p.m., and Saturday, 9 a.m. to 1 p.m. Maui Health services will also be available at the Hyatt Regency Lahaina through Saturday from 9 a.m. to 4 p.m. Kaiser Permanente will relocate its mobile health vehicle from its current location at Lahaina Gateway Center to Napili Park on Aug. 28, and will offer free medical services to Kaiser members and non-members.

A Supplemental Nutrition Assistance Program (SNAP) replacement benefit is available for recipients who experienced loss of food as a result of the recent wildfires. To apply, please visit the processing center in your area or call the Public Assistance Information Line at 1-855-643-1643.

The Emergency Prescription Assistance Program (EPAP) helps uninsured people after disasters to be sure they still have the medicines and medical equipment they normally use to stay healthy. To enroll, call 1-855-793-7470 or visit https://aspr.hhs.gov/epap.

MENTAL HEALTH AND CRISIS SUPPORT

The Hawai'i Department of Health is offering crisis mental health services and expanded hours for those experiencing emotional or psychological distress as a result of the Maui fires. For more information, call (808) 984-2150, email: [email protected], or visit in-person (121 Mahalani Street, Wailuku) on weekdays from 7:45 a.m. to 4:30 p.m.

Mental Health Services are also available at the Lahaina Comprehensive Health Center (Akoakoa Place, below the Lahaina Civic Center) from 8 a.m. to 5 p.m. daily.

Hawaii CARES 988 is a 24/7 support service for help with crisis, mental health, and substance abuse. If you, a family member (including keiki), or someone you know need confidential assistance with a trained crisis counselor, please call/text 988(TTY 711) orvisit bit.ly/988chatandtext.

VITAL RECORDS

For individuals impacted by the Maui Wildfires who need replacement vital records, an order may be placed online at vitrec.ehawaii.gov. The fee for an affected individual's first copy of a birth or marriage certificate will be waived with a FEMA disaster assistance ID Number and/or a Lahaina residential address.

COMMUNITY INFORMATION BOARDS

New information boards are now located throughout Maui to provide vital information to residents with limited telecommunications abilities. Look for them at these locations:

• Kula Lodge Hub - 15200 Haleakala Hwy, Kula
• Napili Market: 5095 Napilihau St., Lahaina
• Times Supermarket Honokowai: 3350 Lower Honoapi'ilani Rd., Lahaina
• Hyatt Regency Maui: 200 Nohea Kai Dr., Lahaina
• Maui Ocean Center - 192 Ma'alaea Rd., Ma'alaea
• Safeway Kihei -277 Pi'ikea Ave., Kihei

COMMUNICATIONS

The Federal Communications Commission (FCC) has temporarily waived certain eligibility rules to ensure that people receiving federal disaster assistance due to the Maui fires can easily apply for and enroll in Lifeline, a federal program that helps lower the cost of phone and internet service for those in need. More information, including how to enroll, is available at https://www.lifelinesupport.org/.

SCHOOLS

The State Department of Education (DOE) will be holding two meetings on Wednesday, August 30 to hear from families and community members about reopening schools. Meeting info:

For DOE resources to assist those impacted by the fires, visit: bit.ly/HIDOE-West-Maui-Resources.

TRANSPORTATION

The Maui Bus "West Maui Express" Route #29 will provide hourly service daily at 5:30 a.m. between Kapalua, the Queen Ka'ahumanu Center and Ka'anapali. The following Maui Bus routes are still suspended until further notice:

• Lahaina Islander #20
• Lahaina Villager #23
• Kaʻanapali Islander #25
• West Maui Islander #28

For the exact route schedule, please visit www.mauicounty.gov/busor use the free Maui Bus app. All Maui Bus fares for the Maui Bus Fixed Route, ADA Paratransit, and Commuter Service have been suspended until further notice.

A free Kaʻanapali Circulator Shuttle is available for people who are staying at any of the American Red Cross hotel shelters in West Maui, including the Hyatt Regency Maui, Outrigger Kaʻanapali Beach Resort, Royal Lahaina, Honua Kai and the Westin Maui in Kaʻanapali and runs in a continuous loop daily from 10 a.m. to 7 p.m.

Lana'i ferry will add voyages to its daily service connecting Ma'alaea and Manele Bay, starting on Monday, August 28. For updates to the schedule, visit go-lanai.com.

Late-night vehicular access into Lahaina is limited to West Maui residents, first responders, and West Maui employees from 10 p.m. to 6 a.m. Evening road blocks on Honoapi'ilani Highway (Highway 30) are located at Ma'alaea and Waihe'e. All motorists may enter from 6 a.m. to 10 p.m. daily. The Maui Police Department will cite and tow vehicles parked at the Lahaina Bypass, where there are no-parking signs.

POSTAL SERVICE

Vacant PO Boxes at Post Offices across Maui will be temporarily made available at no charge to Lahaina residents who lost their homes or their Lahaina Downtown Post Office PO Boxes. Qualifying residents may request their free PO Boxes at any Maui post office.

The Wailuku Post Office is no longer receiving or distributing mail for Lahaina residents. Lahaina residents who lost their homes, or live in areas which are currently inaccessible, may pick up their mail from the "dutch door" in the lobby of the Lahaina Main Post Office. Service will be available from 10 a.m. to 5 p.m., Monday through Saturday. The latest updates on mail service are available by calling a recording at 808-423-6000.

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