04/25/2024 | Press release | Distributed by Public on 04/25/2024 08:27
Bank of Ireland is expanding its series of fraud awareness events, with 13 more branch events planned to the end of May. The events include advice from Bank of Ireland's fraud team, along with guidance from An Garda Síochána. The Bank has held 40 fraud awareness events in 13 counties so far this year and has committed to holding events in every county by the end of the year.
Over the past year, the vast majority of the population (90%, Red C, Feb '24) have experienced fraudulent communications via text, email or on the phone. Research commissioned by Bank of Ireland shows that 77% of consumers want to be able to speak directly with someone at their bank or financial service provider if they fall victim to fraud.
Bank of Ireland is promoting fraud awareness in a number of ways:
Paul O' Brien, Group Security, Bank of Ireland said: "Our in branch events are free for everybody to attend and have been well attended across the country. The aim is to make everyone more aware of the various types of fraud, and what to do if you become a victim of fraud. Banks have a clear role to play in preventing fraud, a commitment which Bank of Ireland takes very seriously through a range of measures to detect, prevent, and manage fraud. We recently announced an investment of €50 million on customer fraud prevention and protection. Our message to customers is clear - Stop, Think, Check. Treat every unsolicited call, text or email as a potential fraud attempt. If something sounds too good to be true, it is."
For a full listing of all planned fraud awareness events, and advice and information on how to stay safe from fraud, visit the Security Zone on the Bank of Ireland website:
Anyone who suspects they have been a victim of fraud should contact their bank immediately so that the bank can try to stop the fraud and try to recover funds. Bank of Ireland customers can call the Fraud Team 24/7 on the Freephone line 1800 946 764.
Fraud Awareness Events:
The following consumer fraud awareness events are planned in the branches below - further dates and locations will be announced:
County | Branch | Date | Time |
Waterford | The Quay | April 30th | 8:30am |
Louth | Dundalk | May 1st | 8:30am |
Kilkenny | Kilkenny | May 7th | 8:30am |
Dublin | Dundrum | May 8th | 8:30am |
Waterford | Dungarvan | May 15th | 8:30am |
Clare | Kilrush | May 16th | 8:30am |
Carlow | Carlow | May 21st | 8:30am |
Kerry | Tralee | May 23rd | 8:30am |
Dublin | Balbriggan | May 24th | 8:30am |
Dublin | Raheny | May 28th | 8:30am |
Clare | Ennis | May 30th | 8:30am |
Ends
Notes to Editors:
Bank of Ireland developments to combat fraud:
Bank of Ireland takes a wide range of steps to protect our customers and the Bank from all types of fraud, including:
Practical steps that we have taken to protecting customers include: