ICE - Intercontinental Exchange Inc.

02/01/2024 | Press release | Distributed by Public on 01/31/2024 23:00

Vendor Mandated Maintenance: CC38565449: Service Impact: Wireless services: Aurora, IL, USA [AUR] <-> Tokyo, Japan [CC2] <-> Shanghai, China [SD3]

February 1st, 2024 9:46 AM

Service/Region
Wireless: APAC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network.
Impact: Loss of data flow, momentary impact, switch hits and/or increased latency.
Services Impacted: Wireless services traversing Aurora, IL, USA [AUR] <-> Tokyo, Japan [CC2] <-> Shanghai, China [SD3] will be impacted for the duration of this maintenance event.
Location: Aurora, IL, USA [AUR] <-> Tokyo, Japan [CC2] <-> Shanghai, China [SD3]
Window Start Date/Time: SATURDAY 16MAR2024 09:00 EDT (SATURDAY 16MAR2024 13:00 UTC)
Window End Date/Time: SATURDAY 16MAR2024 19:00 EDT (SATURDAY 16MAR2024 23:00 UTC)
Reference #: CC38565449
If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below.
ICE Data Services | 24x7 Network Operations
US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1
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