CTIA - The Wireless Association

04/25/2024 | Press release | Distributed by Public on 04/25/2024 11:15

CTIA Statement on Georouting for the 988 Suicide & Crisis Lifeline

"The wireless industry shares the FCC and Congress's goal of ensuring that Americans in need can access life-saving mental health services through the 988 Lifeline and its affiliated crisis centers.

Through every stage of the implementation of 988, CTIA and the wireless industry have been enthusiastic partners with the FCC, Substance Abuse and Mental Health Services Administration, Vibrant Emotional Health, and other stakeholders. Today's vote builds off our collective work to identify ways to provide georouting information that will enable wireless calls to be routed to SAMHSA's and Vibrant's preferred call centers, and we look forward to continuing this collaboration to make sure everyone can access this vital resource when they need it most."