Partners, Let’s Go Beyond Customer Experience at Cisco Live!

Partners, get ready to go beyond the realms of Customer Experience (CX) this year.

We look forward to showing you the latest and greatest solutions at Cisco Live and how we can help you expand your horizons and succeed in this AI-driven era.

Our mission is to enable you to accelerate and elevate your skills and capabilities to drive customer business outcomes. In times of evolving automation, sustainable practices and a lifecycle-centric model, we want you to take full advantage of Cisco technologies and innovations to redefine possible, become more profitable, and deliver the best customer experience.

We will show up at Cisco Live armed with exclusive content, sessions, interactive demos, partner talks, games and several other opportunities to network, learn and celebrate. Here's a sneak peek of what we're preparing for you:

• PSOCX-1014: "Partner-fueled Customer Success"

On Monday June 3, from 2:30-3pm, Matt Brady, Sr Director of Partner Success, and John Stone, Sr Director of Digital Customer Experience, will talk about how Cisco partners like you, are pivotal in creating outstanding customer engagements. Learn from success stories demonstrating accelerated value from Cisco solutions, and see how the latest services, platforms, and automation drive customer loyalty and operational efficiency.

• PSOCX-1017: "Enabling partners to overcome customer complexity with AI and automation"

On Wednesday June 5, from 2:30-3pm, join me as I delve into the power of automation, AI and telemetry and how you can monetize an automation strategy and with the CX offerings, from Success Tracks to Partner Advanced Support.

If you have registered to the event, you can add these sessions and many others to your schedule now.

Customer Experience Booth #6574

Visit us at the Partner Hub kiosk inside the Customer Experience (CX) Booth in the World of Solutions area, where our experts will showcase PXP Practice Maturity, Success Tracks, PX Cloud and CX Cloud, software adoption and renewals, and much more.

Drop by at the CX Theatre in the booth for our Lightning Talks on Tuesday, June 4 from 1-1:15pm and on Wednesday, June 5 from 11:30-11:45am, where we will interview a partner on their sustainability and customer success practices. We will also have several AI activations from virtual expert holograms to photo booths and a dedicated hub with demos.

Get ready for Cisco Live - start now!

Stay tuned with the latest updates and get the essentials about the event on the Cisco Live website. For partner-exclusive content, access our Cisco Partner Launch Experience website, which goes live on Thursday, May 30. Find out what CX and other business units are preparing for you at the event!

Curious to know more about our CX partner strategy and portfolio? Visit our CX Partner Success Hub to learn how to build a sustainable customer success practice through success stories, FAQs, webinars, and more.

If you are on the go, tune in to our CX Partner Perspectives Podcast and listen to short interviews with executives and partner leaders on a multitude of topics about customer success, such as:

• Episode 43: No pranks, all podcast: Introducing the CX Partner Framework
• Episode 44: Finding Value in Success Tracks and The Gift with Purchase (CX Cloud)
• Episode 45: Partner Profitability, Sustainability, and Longevity with Gabby McGee

Register today! Join us at Cisco Live in Las Vegas, June 2-6, 2024
in person or watch the global broadcast.

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