It’s 3/11: Do You Know About 3-1-1

​It's 3/11, so what better day to tell you all about 311, your link to County Services!

Sacramento County 311 is a simple, three-digit number to call for help with almost any non-emergency issue in Unincorporated Sacramento County. You can also access 311 through the County's mobile app via the App Store or Google Play.​

When you contact 3-1-1, Sac County 311 Customer Service Representatives are ready to assist you 24 hours a day, 7 days a week, in submitting any of the available service request types offered by the County, such as:​

• Abandoned vehicles or shopping carts
• Animals that are stray, deceased or dangerous
• Code violations
• Curb, gutter or sidewalk repair
• Graffiti
• Illegal dumping
• Missed garbage collection
• Potholes
• Street light problems

Sac County 311 also connects citizens to information about County Departments, Offices and services.

In 2023, Sac County 311:

• Received 202,766 calls, 9,241 emails, 3,892 web requests, and 37,376 requests on the mobile apps
• Closed 252,267 requests based on citizens' reports
• Dispatched 37,280 requests directly to County departments for immediate attention and follow-up