04/18/2024 | Press release | Distributed by Public on 04/18/2024 06:03
Healthy dessert brand Beyond Better Foods is a fully remote small business that relies on Slack as its primary communication platform, and it's become the central hub for knowledge sharing across the organization. With the newly launched Slack AI, a trusted and intuitive generative AI experience directly in Slack, they're getting more value out of that collective data to save time, become more efficient, and stay ahead of the workday.
Why it matters: As a fully-distributed business with several brands, including Enlightened Frozen Treats and Bada Bean Bada Boom Snacks, coordinating logistics and freight planning is mission-critical. Before Slack AI, essential details were stuck in disparate silos, and tracking down information was slow, cumbersome, and impossible to scale.
The impact: Beyond Better Foods found that with Slack AI's enhanced search capabilities, its operations team has better visibility into its logistics and can quickly and easily find key information like product locations and shipping times.
Customer perspective: "Slack is crucial for us. The enhanced search capabilities of Slack AI have been really helpful to fast-track answers, especially when it comes to logistics. When I need to get my CEO a fast answer at 2 p.m. on a Friday, I can use Slack AI's search function. I've only been using Slack AI for about a month, but it's already helped me quickly find answers countless times and is saving me at least 30 minutes a day." - Andy Kung, VP of Operations, Beyond Better Foods
I've only been using Slack AI for about a month, but it's already helped me quickly find answers countless times and is saving me at least 30 minutes a day.
Andy Kung, VP of Operations, Beyond Better FoodsZoom out: Small businesses like Beyond Better Foods are eager to adopt AI tools to solve common user problems. A new Slack survey of 2,000 small business owners found that:
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Forward-looking Statement: The above is intended for informational purposes. Please do not rely on this information in making your purchasing decisions. The development, release, and timing of any products, features or functionality not currently available remain at the sole discretion of Slack and are subject to change.