FTC - Federal Trade Commission

01/23/2023 | Press release | Distributed by Public on 01/23/2023 11:14

Credit Karma, LLC - The Federal Trade Commission has taken action against credit services company Credit Karma for deploying dark patterns to misrepresent that consumers were[...]

Last Updated
January 23, 2023
Case Status
Pending
In the Matter of CREDIT KARMA, LLC, a limited liability AGREEMENT CONTAINING
company.
FTC Matter/File Number
2023138

Case Summary

The Federal Trade Commission has taken action against credit services company Credit Karma for deploying dark patterns to misrepresent that consumers were "pre-approved" for credit card offers. The FTC alleges that the company used claims that consumers were "pre-approved" and had "90% odds" to entice them to apply for offers that, in many instances, they ultimately did not qualify for. The agency's order requires the company to pay $3 million that will be sent to consumers who wasted time applying for these credit cards and to stop making these types of deceptive claims.

In January 2023, the Commission finalized the order in this case.