10/20/2021 | News release | Distributed by Public on 10/20/2021 23:16
Has Amazon contacted you to confirm a recent purchase you didn't make or to tell you that your account has been hacked? According to the FTC's new Data Spotlight, since July 2020, about one in three people who have reported a business impersonator scamsay the scammer pretended to be Amazon.
These scams can look a few different ways. In one version, scammers offer to "refund" you for an unauthorized purchase but "accidentally transfer" more than promised. They then ask you to send back the difference. What really happens? The scammer moves your own money from one of your bank accounts to the other (like your Savings to Checkings, or vice versa) to make it look like you were refunded. Any money you send back to "Amazon" is your money (not an overpayment) - and as soon as you send it out of your account, it becomes theirs. In another version of the scam, you're told that hackers have gotten access to your account - and the only way to supposedly protect it is to buy gift cards and share the gift card number and PIN on the back. Once that information is theirs, the money is, too.
Here are some ways to avoid an Amazon impersonator scam:
Have you spotted this scam? Report it at ReportFraud.ftc.gov.
If you think someone has gotten access to your accounts or personal information, visit IdentityTheft.gov. There, you'll find steps to take to see if your identity has been misused, and how to report and recover from identity theft.
My daughter and I have been getting phone calls telling us that my Amazon account has been hacked. They call at least once a month. Next time I hope to remember to report. Thanks for all the info you give out.
I have one question, how can these scammers move my money around from one account to another in my bank account?
Some people said a scammer moved money around in their accounts after they gave the scammer remote access to their computer, laptop, or phone. If you give a scammer access to your device, they may be able to get into your bank account.
I had been scammed had received a call from one lady who said she was from Amazon I have already placed a complaint with American Express and the Monroe Township Police and at FTC.Gov.
I have had a call last night (10/19) from a purported phone # beginning with a country code of #39 (Italy), and another today (10/20) from a purported phone # in Boise, ID. In both calls the person claims to be from Amazon customer service and that they have noticed some suspicious activity in my account, to wit, that a purchase of an iphone has been made with $1,100 being charged to the credit card linked to that Amazon account. Then, to get details or for further discussion, they ask me to dial "1".
The way I see it, when I've received these, if they don't address you by name, it's a scam.
I then forward the email to Amazon's fraud department for their investigation.
And finally, I mark it as spam.
As a result, lately, I've seen fewer Amazon fraud messages.
I have received several emails using this scam. I always check my account to make sure nothing has been bought that i didn't buy. They also use a scam of saying you have been locked out your account until you call them and verify.
I must receive three of these calls daily and consistently hang up on them once the robo voice begins telling me about "my order" for Apple products. I do answer unknown ID calls simply because several of our medical contacts purposely use their cell phones that use only the number as their ID. And when I can, I do block these nuisance callers on both my land phone and cell phone. I really wish these marketing pests could become eliminated, but another scammer will develop a new idea to badger people.
I haven't gotten the 'your account has been hacked' call, but I've received several stating that I've ordered something and the card on my Amazon account rejected it. Anything from software subscription for $799, to $1200 for a TV being delivered to an Ohio address, or $900 due on some iPhones.
Just now I got a call saying that an iPhone had been charged to me in error. I didn't follow instructions becuase I was afraid it was a scam. I was getting ready to call Amazon when I saw your article. Thank you once again for keeping us safe.
At least weekly, I receive such email letters representing PayPal and Apple, in addition to Amazon, informing me that my account has been limited and/or suspended and directing me to click the link to fix the issue. I always report them to Microsoft or PayPal directly as phishing or spam, but no action has ever been taken, except to tell me to ignore them, and I continue to receive them regularly. The messages are always from a different address, so untraceable, I suppose. Protect yourself because no one else can or will do anything to stop it.
And another one! I was contacted today 10/20/21 about an $1100.00 purchase on my Amazon account. As soon as I heard that I hung up because I know its not true. Maybe, I should have stayed on, I don't know what they wanted me to do.
I get text messages saying my large $$ item purchase is in progress, it lists some crazy amount and says if I didn't make the purchase click the link to cancel. I never click the link. Amazon doesn't send random texts about purchases.
I was called from someone pretending to be from" Amazon" as well. I have also been called or sent an email stating I should call Amazon at the number listed. I knew I hadn't ordered anything. I asked well what did I order but they wouldn't or couldn't tell me. I would call Amazon and ask had anyone from there called and they'd check it out and say no. And I'd never give out any information about myself.
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