City of Rowlett, TX

04/11/2024 | Press release | Distributed by Public on 04/11/2024 07:41

Citizen Self Service Online Payment Portal Discontinued April 25

Do you use our online Paymentus customer utility bill payment portal? If so, you can stop reading right now. You're already one of the "In Crowd".

If not, and you currently are using the Citizen Self Service portal, the City is undergoing a financial/utility billing system upgrade, and the Citizen Self Service payment method will be discontinued on April 25. Once this happens, all customer utility online payments will need to be made solely through our Paymentus utility customer payment portal.

So don't wait until April 25 - join the Paymentus "In Crowd" today and avoid the last-minute stress when your payment is due.

For those customers who don't currently pay your bill online at all - we'd like to invite YOU to set up your Paymentus account, too! Start enjoying benefits like…

online payment convenience - no need to buy a stamp or hop in the car to drop off payments in person (not that we don't enjoy visiting with you, but you know, you're very busy - we get it)

  • no online payment fee

  • set up auto pay with debit card, credit card, or e-check
  • Paymentus also accepts PayPal, PayPal credit, Venmo, and Amazon pay!