12/10/2023 | Press release | Distributed by Public on 12/10/2023 21:18
On December 9th, the city upgraded the technology that handles authentication to our Citizen Self Service. The new authentication method is a cloud-based method that will improve on the security of your account and add the convenience of using the same login if you do business with other entities that use the Tyler Identity Authentication.
What we need you to do: Due to the upgrade Residents with an established Citizen Self Service account will need to change your password to login. Once you are logged in, the look and feel will be the same experience as before.
The following link has instructions on how to change your password: CSS Password Reset