07/27/2021 | Press release | Distributed by Public on 07/27/2021 10:03
FRISCO, TEXAS (July 27, 2021) - Altair Global, the only global mobility experience management company, is proud to announce the appointment of Michelle Baxter as vice president, global operations for Altair Global's EMEA region.
In her new role, Baxter will have primary accountability for service delivery for an assigned portfolio of client accounts. She will also be responsible for the day-to-day activities of the operations teams as a subject matter expert, while working to enhance the client and customer experience by identifying efficiencies and creating effective operational procedures.
'We are thrilled that Michelle has chosen to join Altair in EMEA to lead our global operations,' said Barry Potter, senior vice president of the EMEA region at Altair Global. 'With broad experience in fields such as operations, implementation, operational excellence, as well as customer experience, we are confident that Michelle is the addition we need in our ever-growing EMEA region to continuously improve our overall service delivery process.'
Baxter joins Altair with more than 10 years of holding global leadership roles in the mobility industry, as well as a personal background in relocation, having moved from California herself and understanding firsthand the excitement and challenges that come from relocation. She holds a Bachelor of Science in Bio-Psychology from the University of California at Santa Barbara, a Master of Arts in Psychology from Pepperdine University and a Master of Arts in Clinical Psychology with an emphasis in Marriage and Family Therapy from Pepperdine University.
Prior to joining Altair, Baxter held positions as Global Head of Customer Experience (CX) and Global Head of Implementation and Process Excellence at a global relocation services company. In these roles, Baxter led and developed a senior global customer experience team as well as created and developed the first customer experience, process and operational excellence and implementation departments.
About Altair Global
Since 1989, Altair Global has been delivering exceptional mobility experiences to customers and clients worldwide. Supported by sophisticated, dynamic technology, our focus on experience management drives continuous improvement and innovation in our full-service global assignment and relocation services. Trust Altair to guide your mobility journey. Please visit www.altairglobal.com.