10/25/2021 | Press release | Distributed by Public on 10/25/2021 10:32
Ranked highest in use cases including midsize enterprise, large & multinational organizations, and unified communications with integrated contact center
BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it has received the highest scores in three out of four use cases among 14 total vendors in the 2021 Gartner Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report.
Gartner "Critical Capabilities" are attributes that differentiate products/services in terms of their quality and performance. Gartner recommends that users consider the set of critical capabilities as some of the most important criteria for acquisition decisions. Those use cases include:
"The world is evolving to meet the growing demand for hybrid work, and Unified Communications as a Service is a critical technology to help people connect, communicate and collaborate from anywhere," said Anand Eswaran, president and chief operating officer, RingCentral. "At RingCentral, we focus on bringing together trust, innovation and partnership to deliver the benefits of UCaaS to our customers. It's great to see the recognition by Gartner Critical Capabilities ranking us #1 in the majority of use cases."
RingCentral has also been positioned as a Leader in the Gartner 2021 Magic QuadrantTM for Unified Communications as a Service, Worldwide. The 2021 report marks the seventh year in a row that Gartner has positioned RingCentral furthest to the right for completeness of vision. The complete report, including the Magic Quadrant graphic, is available for complimentary download.
Download a complimentary copy of the 2021 Gartner Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report.
Disclaimer
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP®) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral offers three key products in its portfolio including RingCentral MVP™, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video®, the company's video meetings solution with team messaging that enables Smart Video Meetings™; and RingCentral cloud Contact Center solutions. RingCentral's open platform integrates with leading third-party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.
© 2021 RingCentral, Inc. All rights reserved. RingCentral, Message Video Phone, MVP, RingCentral MVP, RingCentral Video, RingCentral Contact Center, Smart Video Meetings, and the RingCentral logo are trademarks of RingCentral, Inc.
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Mariel Santos
[email protected]
650-830-4493
Source: RingCentral, Inc.