Making the move to Universal Credit

Making the move to Universal Credit

Knowsley residents who claim certain benefits will have to claim Universal Credit as part of changes by the Department for Work and Pension (DWP).

Universal Credit is a single monthly payment to help with your living costs and provides support if you are working and on a low income, looking for work or unable to work.

The following benefits and tax credits are ending and being replaced by Universal Credit, under a single monthly payment:

• Child Tax Credit
• Working Tax Credit
• Housing Benefit
• Income Support
• Income-based Jobseeker's Allowance (JSA)
• Income-related Employment and Support
• Allowance (ESA)

From April 2024, the Department for Work and Pensions (DWP) is writing to some people who receive these benefits to let them know that they need to claim Universal Credit instead.

This letter - called a Migration Notice - explains what you need to do and when. It also provides information on the help available to continue receiving support from the government.

Find out when you're likely to be asked to move to Universal Credit.

It is important that you do not do anything until you receive your letter. You will not be moved automatically. Once you've received your Universal Credit Migration Notice letter, you'll need to make a claim for Universal Credit to continue to get financial support. There will be a deadline in your letter. This is 3 months from the date the letter was sent out.

Your current benefits will end as soon as you submit your claim for Universal Credit and you will not be able to go back to your existing benefit once you have claimed.

If you want some help with your Universal Credit application or you're concerned about managing your income until you receive your first Universal Credit payment, there are different types of support available.

Further questions? Download the Universal Credit FAQ document.