INTESA SANPAOLO BANK ALBANIA EXPANDS ITS BRANCH NETWORK IN TIRANA AND VLORA

EXPANDS ITS BRANCH NETWORK IN TIRANA AND VLORA

01.02.2023

Tirana, February 1st, 2023 -Intesa Sanpaolo Bank Albania, part of Intesa Sanpaolo Group, inaugurated new branches in Tirana and Vlora; respectively in Ali Demi street and Transbalkanike Road.

The new branches were designed on the model of the new layout introduced by the Intesa Sanpaolo Group. The new branches offer a modern, open space, warm and comfortable environment. The transformation of these physical spaces goes hand in hand with that of the customer approach for the expansion of the Bank in areas with high potential for economic growth.

The transformation of the environments, with dedicated lounges, sofas, a large work and sharing table, reflects a new way of welcoming: the model of our Branches fosters connections with customers and between customers, who will be able to find a meeting point in our Branches and share exchanges of ideas and business.

Notwithstanding the interior decor, the Branches are fully equipped with the latest technologies and systems, such as unlimited wi-fi and electronic tablets on the community tables, which can be used from clients to navigate on Internet entirely free and get acquainted with the digital banking platform.

The inauguration ceremonies were attended by senior managers of the Bank, representatives of the Italian Embassy, clients, partners and special guests and were concluded with an informal cocktail, giving the guests the opportunity not to enjoy the modern areas of the Branches and networking with other guests and Bank representatives.

Mr. Alessandro D'Oria, CEO of Intesa Sanpaolo Bank Albania stated: "This year, Intesa Sanpaolo Bank Albania celebrates 15 years of success in the banking sector in Albania. We are starting 2023 by being closer to our customers with two new branches in the capital city and in the city of Vlora. Both areas represent an excellent opportunity to further support communities and businesses. Thanks to the relaxing environment, designed in a modern style we aim to make our customer to feel welcomed and appreciated while receiving services in the branch. The new layout is facilitating our relationship with customers; which is the essential in our service model. We have planned other interventions in the physical spaces of our Branches during this year to ensure that local communities receive a banking experience of the highest standards."

About Intesa Sanpaolo Bank Albania:Intesa Sanpaolo Bank Albania, part of the Intesa Sanpaolo Group, is a leading bank in the country offering quality banking services, financial solutions, innovative products and services to corporate, institutional and high net worth clients, small and medium businesses and individual customers. We encourage a growth style that is attentive to sustainable results and creating a process based on trust that derives from customer and shareholder satisfaction, a sense of belonging on the part of our employees and close monitoring of the needs of communities. local. We compete in the market with a sense of fair play and are ready to cooperate with other economic entities, public and private, whenever necessary, strengthening the overall capacity for growth in the economies of the countries where we operate. Intesa Sanpaolo Bank Albania bought Veneto Bank in 2017 and now has a network of 35 branches in different cities of the country and will continue to expand strategically following closely the economic development of Albania. Trust, innovation, simplicity and consistency define our relationships with our customers and business innovation and service excellence are inspired by our customers. Official website: www.intesasanpaolobank.alAbout Intesa Sanpaolo:Intesa Sanpaolo is Italy's leading banking group - serving households, businesses and the domestic economy - with a significant international presence. Intesa Sanpaolo's distinctive business model makes it a European leader in Wealth Management, Protection and Financial Advisory, with a particular focus on digital and fintech development. An efficient and resilient bank, it benefits from wholly owned businesses for product development, asset management and insurance. The Group's ongoing commitment to QMS principles includes providing €115 billion in lending for projects with social and environmental impact by 2025 for communities and the circular economy, and €500 million in contributions to support people most in need, positioning Intesa Sanpaolo as a world leader in terms of social impact. Intesa Sanpaolo is committed to achieving Net Zero by 2030 for its own emissions and by 2050 for its loan and investment portfolios. A committed supporter of Italian culture, the Intesa Sanpaolo Group has created its own network of museums, Galleri d'Italia, to present the bank's artistic heritage but also as a space for the development of prestigious cultural projects.

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