Nationwide Catastrophe Response Units

Nationwide Catastrophe Response Units

Our Catastrophe Response Units (CRU) provide humanitarian assistance and serve as a central location for Nationwide customers to speak with our Claims team and ask questions about the claim process.

The CRUs will operate as a drive-in location to assess hail damage to vehicles and will offer appointments every 30 minutes. When filing a claim through Nationwide's Claims Center (or 1-800-421-3535), customers will have the option to choose a drive-in appointment convenient for them. Customers who have already filed a claim and wish to schedule a drive-in appointment can contact their claim representative to discuss inspection options.

CRU details:

Newton
Hy-Vee Grocery Store
1501 1st Avenue East
Newton, IA 50208

Hours: Beginning Friday 5/12/23, open every day 8:00am-6:00pm through 5/20/23 (subject to change)

Grinnell
Hy-Vee Grocery Store
320 West Street S
Grinnell, IA 50112

Hours: Beginning Friday 5/12/23, open every day 8:00am-6:00pm through 5/20/23 (subject to change)

Start a claim

Our Claims team is ready to assist if you. Members can start a claim online at nationwide.com, through the Nationwide mobile app or by calling 800-421-3535.