03/06/2021 | Press release | Distributed by Public on 03/06/2021 11:30
Wondering how you can use an SDK Solution, or Softphone SDK, in your own, specific application? Read about important components your team should consider when selecting an softphone SDK provider, and a breakdown on weather your organization should consider building it yourself, vs. buying from an established SDK solution provider.
Thinking an SDK Softphone may be the right solution for your business? The below are important questions to ask and ensure your SDK solution provider is able to provide:
A Softphone SDK enables engineers to integrate, or create, new applications with voice and video calling, instant messaging, presence and more. If you are considering the pros and cons of building your own softphone solution, versus purchasing an industry leading softphone SDK, here are some items to take into consideration:
Buy Pros |
Build Cons |
Speed to Market:Thousands of hours of developer time saved. |
Developer Support:Unique to CounterPath is our dedicated team of developers to help troubleshoot code, answer questions and provide support.
App Security:Support for all major media and signaling encryption standards.We only provide examples for the most popular ones, but the SDK will work just as well with most other languages.
'All code is guilty until proven innocent'. - Anonymous
As always, this latest SDK is full of fixes and improvements over the previous 1.12 release and we encourage those who use it to upgrade for the best performance and reliability. This is the SDK we use to make our own award-winning softphone. Feel free to download any of our free softphones to make your own comparison and confirm our superiority.A softphone SDK is particularly ideal for embedding in call center environments, CRM, ERP or contact management software.
Recently we released our 1.13 SDK with the below additions and enhancements;
While the above may not seem super exciting to non-developers, what does this mean for SDK customers?
When customers who have purchased CounterPath's SDK, we handle updates, enhancements, improvements, and operating system releases for platforms such as Android and iOS. Which means your engineers are free to focus on other itemsthat help drive your business's success and growth. With bi-annual updates, which is 6 months' worth of work for 2 engineers, it saves your organization;
As always, current SDK customers can visit our Technical Assistance Centerand request an updated build. With the 1.13 release of Softphone SDK, we hope it helps developers across the world to build the best of quality communications applications and enables them to create a comprehensive VoIP experience.
Learn more about our softphone for businesssolutions.
Cost:Upfront cost to buy thousands of hours of engineering and research. Ongoing Support:Responsible for new releases, application dependencies, and bug management. Code Privacy:You are obligated to release the source code, all the rights to modify and distribute the entire code, if there is a GPL component in your software. |