Entergy Arkansas storm update – 5/25/24, 10 a.m.

Insights > Entergy Arkansas storm update - 5/25/24, 10 a.m.

Entergy Arkansas storm update - 5/25/24, 10 a.m.

05/25/2024

High winds, lightning and heavy rain moved through the state on the evening of May 24, into early morning of May 25, resulting in a peak of 24,000 customer outages.

Our crews worked overnight to safely restore as many customers as possible and will continue to work throughout the day. We have experienced multiple rounds of weather, and more is expected.

Damage assessments are still ongoing. We expect most customers to be restored by 10 p.m. tonight with some outages extending into tomorrow.

Thank you for your patience. For real-time updates, please visit View Outage.

Additional resources for your convenience:

• Download our app for your smartphone at com/app or visit Entergy Storm Center to stay informed on our restoration progress.
• Sign up for text alerts. From your cell phone, text REG to 368374, or visit entergytext.com.
• Follow us on Facebook and on Twitter @EntergyARK.
• Follow updates in your local news media, like radio, television, and newspapers.

While crews work to restore power, Entergy Arkansas urges customers to keep safety first.

Here are some tips to keep you safe while we restore your power:

• Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
• Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
• Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
• If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
• Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers' safety guidelines.
• Turn off any electrical appliances that can easily be turned to the off position until power is restored.
• Check on seniors, who can be particularly susceptible to extreme temperatures.
• Try to stay off the roads in affected areas. More traffic in bad weather leads to more accidents, including more injuries and fatalities as well as accidents that can damage electrical poles and other equipment, creating outages and impeding the ability of crews to access and repair damage and slowing restoration.