05/30/2020 | Press release | Distributed by Public on 05/30/2020 11:35
National Grid line, tree and service workers in eastern New York continue to focus on public safety as they remove downed wires, trees, tree limbs and other hazards and replace more than 50 broken poles after damaging wind and rain storms swept across the region yesterday as part of a storm system that impacted customers across upstate New York. Crews worked through the night in very challenging conditions and have restored service to more than 90 percent of the more than 42,700 National Grid customers affected across the state.
The remaining 3,000 customers without service in the hardest-hit areas of Saratoga, Warren and Washington counties are expected to have power restored hour-by-hour as crews continue the labor-intensive cleanup and restoration effort. The majority of customers are expected to have service restored by midnight tonight, with a limited number of customers in the areas that experienced the most severe damage restored Sunday morning. The most accurate way for customers to check on the power restoration estimate for their specific address is to log into our Report or Check an Outagepage. The company's extensive resources will remain in the region until the last outage is repaired.
The Restoration Process
The company's first priority is to ensure the safety of our customers and our crews by clearing away dangers such as live, downed power lines. Next come repairs to main transmission facilities, including towers, poles and high-tension wires that deliver power to thousands of customers. Recovery work at local substations also is a high priority, followed by repairs to
neighborhood circuits, transformers and service wires. Click herefor more details, including a video, on the company's restoration process.
National Grid continues to work closely with local officials to coordinate restoration efforts. Customers are reminded to remain aware of potential safety hazards such as damaged trees, particularly broken limbs that haven't yet fallen to the ground. As always, all downed wires should be considered live and immediately reported to National Grid at 1-800-867-5222 or by calling 911.
A Reminder on Estimated Restoration Times
The company also provides customers with the following safety reminders:
Electricity & Generator Safety
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About National Grid
About National Grid: National Grid (NYSE: NGG) is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York, Massachusetts, and Rhode Island. National Grid is transforming our electricity and natural gas networks with smarter, cleaner, and more resilient energy solutions to meet the goal of reducing greenhouse gas emissions.