TELUS International and Appian Expand Strategic Partnership to Help Companies Simplify Complex Business Processes Through an Innovative, Low-Code Automation Platform

"TELUS continues to be an exceptional client that provides us with the unique opportunity to design, develop, deliver and then pressure test new concepts, technologies and solutions in real world scenarios that in turn benefit our other communications and media clients," said Hamilton. "Moving forward, TELUS International and Appian will continue to support TELUS' ongoing AI-fueled digitalization to further enhance its applications and meet evolving business needs, including data fabric, process mining and redesign."

With a proven track record of excellence working with well-known media and communications brands globally, TELUS International has emerged as the trusted partner for telecommunications companies seeking to digitally transform their wireline and wireless networks. TELUS International's systematic methodology analyzes its clients' service environments to identify process improvement opportunities and uncover areas where intelligent automation can be implemented. The company also provides managed services, including monitoring, maintenance, and support, relieving businesses of the need to manage complex automation systems themselves.

By partnering with TELUS International, telecommunications companies can confidently embrace the digital era, knowing they have a reliable ally dedicated to driving their success in the rapidly evolving telecommunications landscape. Speak with a TELUS International expert today.

About TELUS International

TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company's services support the full lifecycle of its clients' digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International's integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.

TELUS International's unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. The company is building stronger communities and helping those in need through large-scale volunteer events that have positively impacted the lives of more than 150,000 citizens around the world and through its five TELUS International Community Boards that have provided $5.6 million in funding to grassroots charitable organizations since 2015. Learn more at: www.telusinternational.com.