Stacy Crotser to Retire Aug. 15

After 26 years of service at the U of A, Stacy Crotser, organization change manager for IT Services, will retire Monday, Aug. 15. Come thank Crotser for her years of service and her dedication to improving the university during her retirement celebration at 1 p.m. Monday in ADSB 240.

"During her service to the university, Stacy has been a leader, learner, mentor and guide for countless individuals and teams," Selena Hriz, project management director, said. "Stacy builds rapport and trust by explaining how technology impacts individuals' behaviors and how they adapt to the changing technology needs of the university."

Crotser started at the university in April 1996 as an administrative assistant for the Computer Science Department. In September 1998, she moved to the Walton College of Business Tech Center and quickly transitioned to a desktop support role. From 1998 to 2016, she served as a computer support manager, a computer lab manager and then eventually the help desk manager.

"Stacy was the first female tech I hired at Walton," Sandy Kizer, director of technology for Walton College of Business, said. "Stacy was eager to learn, and she loved to teach. It's been a joy to see her continue her professional development and advance her career at the university."

In January 2016, Crotser accepted the role of help desk manager in IT Services and completed her degree in Human Resource and Workforce Development. Two years later, she transitioned into the director of support services role, and in 2019, was certified as a Prosci change practitioner and became the organization change manager for IT Services. In recent years, Crotser has assisted faculty and staff with the VoIP project, the decommission of BASIS and campuswide cybersecurity initiatives.

"I have enjoyed helping the faculty, staff and students at the university, and always tried to keep them first in my mind as I carried out my duties," Crotser said.

With her vast experience at the university, Crotser has been an advocate and liaison for users and their interactions with technology initiatives. Crotser's expertise and influence will be sorely missed by the organization and the project management team.