12/15/2022 | News release | Distributed by Public on 12/15/2022 15:14
Today Portland State University's Homeless Research & Action Collaborative has released the Portland Street Response (PSR) Year 2 Mid-Point Evaluation Report.
"As Portland Street Response continues to grow, it will be vital to continue to evaluate and adapt to ensure our successful new first response option is the best it can be. I'm incredibly thankful to the Portland Street Response Team, Portland Fire & Rescue, and Portland State University for their work that has expanded PSR from a 4-person team in Lents to a nationally recognized, citywide 911 un-armed response option that will soon be operating 24/7 across all of Portland." - Commissioner Jo Ann Hardesty
"Thank you to Dr. Townley and his team for another invaluable and in-depth evaluation. Last year's focus was on our small program covering a limited area and this year's evaluation encompasses the program expanding to the entire city and the unique challenges this growth presented to our team. The Portland State University independent evaluation offers guidance as we continue to grow through our next phase as a 24/7 first response program and we look forward to the next study as we dial in our operations and policies to better serve Portland." - Portland Street Response Program Manager Robyn Burek
This is the third independent PSR evaluation report produced by PSU. The full 2-year evaluation report is expected in early summer 2023. The full report, as well as previous evaluations, can be found online at https://www.pdx.edu/homelessness/PSR-Evaluation
Executive Summary Highlights
Portland Street Response Outcome Goals
Outcome 1: Reduce the number of calls traditionally responded to by police where no crime is being committed
The PSR call load represented a 3.2% reduction in total calls that police would have traditionally responded to during PSR's operating hours.
Outcome 2: Reduce the number of behavioral health and non-emergency calls traditionally responded to by police and fire.
PSR activity represented a 18.7% reduction in PPB response on non-emergency welfare checks and unwanted persons calls during PSR's operating hours.
PSR activity represented a reduction of 3.2% in PF&R activity on behavioral health, illegal burn, and non-emergency medical calls during operating hours.
Outcome 3: Reduce the number of medically non-life-threatening 911 calls that are transported to the emergency department
PSR was able to resolve the vast majority of its calls in the field, with only 61 clients (1.9% of all calls) transported to the hospital for additional care