08/26/2020 | News release | Archived content
'She's not afraid to tell us what we need to hear, not necessarily what we want to hear,' Nesje said. 'It makes you uncomfortable, but it moves you and motivates us to move it.'
TSP is a 90-year-old company, so processes and procedures are engrained.
'We have a room of procedural manuals. We've always been tweaking, but it was time to clean it up in a new way, and that's what EOS and Jaime motivate us to do,' Nesje said.
The Sioux Falls spirit for improvement has a magnetism for Taets. So much so that she intends to open a Sioux Falls office in the next year.
'I'm doing it because of the community culture but, as your governor points out, there are also some advantages for me to do more business in South Dakota,' she said.
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