Gundersen visitor guidelines

Hospital/Inpatient Visitor Guidelines

La Crosse Hospital visitors are to remain in the room of the patient they are visiting but may go to the cafeteria or MOKA; no gathering in community areas such as hallways, waiting rooms, or outdoor patios.

Hospitalized adult guidelines

Patient type	COVID Negative	COVID Positive
Hospitalized Adults	Two support people over the age of 16 per 24-hour period	2 support people over 16 years of age for the entire time the patient is in the hospital
Inpatient Behavioral Health	Two support persons over the age of 16 every 24 hours. Visits are limited to 30 minutes and need to be scheduled by calling (608) 775-3523.	2 support people over 16 years of age for the entire time the patient is in Inpatient Behavioral Health. Visits are limited to 30 minutes and need to be scheduled by calling (608) 775-3523.

Exception(s) for hospitalized adults

Patient type	COVID Negative	COVID Positive
End of life	Up to three support people at one time, over the age of 16, with no 24-hour limit to the number of visitors allowed. Check-in and check-out at Information Desk is required from 8 am to 8 pm. The check-in and check-out process means that the support persons are leaving the building as we do not currently have designated space to allow for groups to wait while socially distanced. Once support persons have checked-out, others may check-in.	2 support people over 16 years of age for the entire time the patient is in the hospital.

Hospitalized general pediatric (under the age of 18) guidelines

Patient type	COVID Negative	COVID Positive
Hospitalized patients	Two support people over 16 years old per 24-hour period	2 support people over 16 years of age for the entire time the patient is in the hospital.
Inpatient Behavioral Health	Two parents or guardians every 24 hours. Visits are limited to 30 minutes and need to be scheduled by calling (608) 775-3523.	2 support people for the entire time the patient is in Inpatient Behavioral Health. Visits are limited to 30 minutes and need to be scheduled by calling (608) 775-3523.

Exception(s) for hospitalized pediatric (under the age of 18) patients

Patient type	COVID Negative	COVID Positive
Newborn pediatrics	Parents only	COVID negative parents only
Pediatric/Neonatal Intensive Care Unit	Parents only	COVID negative parents only
End of life	Up to three support people at one time, over the age of 16, with no 24-hour limit to the number of visitors allowed. Check-in and check-out at Information Desk is required from 8 am to 8 pm. The check-in and check-out process means that the support persons are leaving the building as we do not currently have designated space to allow for groups to wait while socially distanced. Once support persons have checked-out, others may check-in.	2 support persons over 16 years of age for the entire time the patient is in the hospital.

Clinic/Outpatient Visitor Guidelines

Clinic Appointments | Urgent Care | Emergency Services | Surgery | Outpatient Surgery Center

*Gundersen continuously evaluates visitor guidelines and may update them as the COVID-19 response continues to evolve locally, regionally, and nationally.

*Stricter guidelines may be implemented for select Gundersen Critical Access Hospital locations.

Stay updated on COVID-19

What to expect at all Gundersen locations

To ensure the health and safety of patients, visitors and staff, we have the following processes in place to help prevent the spread of COVID-19. Visit our COVID-19 page for more information.

• Patients, support people and visitors must bring and wear a face covering even after receiving the COVID-19 vaccine.
  • Face coverings must be worn the entire time while in any of our locations and must completely cover the nose and mouth.
  • Support persons and visitors who cannot tolerate a face covering will not be allowed to accompany or visit a patient.
• Everyone entering a Gundersen facility will be asked if they are experiencing symptoms related to COVID-19 such as new fever, cough, shortness of breath, loss of taste or smell or unexplained body aches.
• Support persons, visitors or healthcare decision makers will not be permitted if they have had any of the following:
  • A diagnosis of COVID-19 in the last 10 days
  • Been exposed* to a known COVID-positive person within 14 days (*Exposure = within 6 feet, without masks for more than 15 minutes.)
  • Been under issued quarantine by the Health Department

• All patients and visitors should allow at least six feet between themselves and other patients and visitors, even when wearing a face covering.
• Entrances to Gundersen locations will continue to be limited to ensure appropriate patient and visitor screening.

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