Cyber attack causing delays with Royal Mail

Cyber attack causing delays with Royal Mail

20 March 2023

Your parcel from the UK may be delayed due to the Royal Mail's recent Cyber attack.

Some parcels delivered via Royal Mail into Ireland (typically from small retailers or citizens) may be temporarily delayed due to a cyber-attack which impacted Royal Mail's IT systems, meaning some parcels don't contain the necessary data for Irish Customs and onward delivery from An Post.

An Post is working with Royal Mail to resolve these issues and deliver your parcel.

Parcels from major e-commerce companies via An Post are not affected.

Fógra Seirbhíse don Suíomh Gréasáin

D'fhéadfadh moill a bheith ar do bheartán ón Ríocht Aontaithe de bharr an chibear-ionsaí a rinneadh ar Royal Mail le déanaí.

D'fhéadfadh moill shealadach a bheith ar bheartáin a sheachadtar trí Royal Mail go hÉirinn (ó mhondíoltóirí beaga nó ó shoránaigh den chuid is mó) de bharr cibear-ionsaí a raibh tionchar aige ar chórais TF Royal Mail, rud a chiallaíonn go bhfuil na beartáin fágtha gan na sonraí a theastaíonn ó Chustaim na hÉireann, agus atá riachtanach le go seachadfaidh An Post ar aghaidh iad. Tá An Post ag obair le Royal Mail chun na fadhbanna sin a réiteach agus do bheartán a sheachadadh.

Níl aon tionchar aige seo ar bheartáin ó mhórchuideachtaí ríomhthráchtála trí An Post.