GRINDROD WATER - Advance Notice to Residents of Water Service Interruption and Precautionary Boil Water Notice

April 26, 2024

The Regional District of North Okanagan (RDNO), in conjunction with Interior Health, advises customers supplied by the Grindrod Water Utility (GRW) that they will be on a Precautionary Boil Water Notice(BWN) as of April 29, 2024 due to planned work. A map of the affected properties is below.

The BWN will be in effect until sampling results confirm that the drinking water is safe. While water service to customers is being restored, you may experience some turbidity, which is normal. Please run a cold water tap until the water runs clear.

Why is this notice in place?

Planned construction work is scheduled for April 29, 2024 that will cause a loss of water to customers. The water supply will be unavailable at your property between the hours of 8:00 am - 5:00 pm and could be extended if unforeseen circumstances arise. It is suggested that you store a short term water supply for cooking and toilet use before the interruption.

An event causing loss of water to GRW customers can lead to depressurization of the distribution pipes increasing the risk of back siphonage. The RDNO is required to issue a BWN and complete water sampling to ensure the continued safety of the water system. The level of service and treatment via clarification, filtration, and chlorination provided by the RDNO will be maintained.

What should affected customers do?

All customers should boil their water for at least one minute when preparing any food, drinking, washing fruits & vegetables, making beverages or ice or when brushing teeth.

Where can I find updates?

Customers will be notified of updates at www.rdno.ca/news (filter by Water Notices) and the RDNO's Facebook page at www.facebook.com/RDNorthOkanagan. You can also subscribe to receive email updates at www.rdno.ca/subscribe.

Click here for a larger version of the map.