November 2, 2024 at 12:45 AM EDT
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Please be advised this service event has been RESOLVED.
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Service Advisory: INC6985977: Service Impact: Wireless Degradation: Basildon, UK [BAS] <-> Frankfurt, Germany [FR2]
Nov 2, 2024
3:24 PM EDT
ICE Data Services Network Operations has detected a degradation of service as per below details:
Service Event Details:
Impact: Loss of data flow, packet loss and/or increased latency may be experienced
Services Impacted: Wireless data services traversing Basildon, UK [BAS] <-> Frankfurt, Germany [FR2] are impacted by this event.
Location: Basildon, UK [BAS] <-> Frankfurt, Germany [FR2]
Date/Time: FRIDAY 01NOV2024 15:03 EDT (FRIDAY 01NOV2024 19:03 UTC)
Reference #: INC6985977
Additional Information: Event is suspected to be due to weather related conditions.
If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below.
ICE Data Services | 24x7 Network Operations
US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1
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