05/12/2021 | Press release | Distributed by Public on 05/12/2021 09:07
Insights > Entergy New Orleans Storm Update - 9 a.m.
05/12/2021
Severe storms came through the Metro New Orleans area early this morning brining heavy rains, lightening and strong winds. At its peak, the storm caused 10,000 outages throughout the New Orleans area. Entergy New Orleans crews and contractors are working as quickly and safely as possible to restore power
As of 9 a.m., approximately 4,000 customers remain without power. As crews continue to assess damages and make repairs, it may be necessary to take additional outages to ensure the safety of our crews, the public and our equipment. The significant damage caused as a result of last night's storm, including downed trees, equipment and power lines, may increase estimated restoration times. Entergy New Orleans will provide additional restoration information as it becomes available.
Along with standard storm preparations, Entergy New Orleans employees are navigating the COVID-19 pandemic by taking additional safety steps. Crews will continue to practice social distancing, and we ask that customers do the same. For our safety and yours, please stay away from work zones.
Safety is our number one priority. If you lose power:
STORM RESTORATION PROCESS
Following a storm, we deploy scouts to assess damage. Our scouts work as quickly and safely as possible in sometimes very dangerous conditions. As damages are assessed, we will communicate with you the conditions found along with an estimated restoration time and our progress toward restoring your power. We ask for your patience, and please know restoring your power safely and quickly is our top priority.
As we assess the damage, we will begin restoring service where it is deemed safe to do so.
Your preparation is essential too:
We continuously keep our communities informed throughout a storm using the following channels: