05/25/2023 | Press release | Archived content
Communication service providers (CSPs) often ask me how they can reduce costs while improving customer engagement for new 5G and fiber services, how they can use generative AI in the Pega Platform™ to improve the developer experience, and who they can speak to about scaling Pega to over a billion workflows a year. My answer is always the same: Come to PegaWorld iNspire!
PegaWorld iNspire is Pega's annual flagship conference from June 11-13, 2023 in Las Vegas. We will be showcasing our leading low-code platform for AI-powered decisioning and workflow automation. The conference provides an opportunity for CSPs to learn about the latest trends, technologies, and best practices in customer engagement, customer service, and operational excellence. If you are wondering why showing up can be so transformational, see what Duncan MacDonald, CIO of Sunrise & Liberty Global, learned from his PegaWorld experience.
Here are some of things that CSPs should expect to see at PegaWorld:
Keynotes: On Monday, June 12 and Tuesday, June 13, we will start the day with inspiring keynotes from Pega's leaders and forward-thinking clients.
Breakout sessions Day 1: On Monday, June 12, breakout sessions will start at 11:30 AM and run for 45 minutes each. There are CSPs speaking in every timeslot, to fill your calendar with bright ideas.
Breakout sessions Day 2: On Tuesday, June 13, breakout sessions will start at 11:30 AM and run for 45 minutes each.
Innovation Hub: Product experts and industry gurus will be on hand to meet you with 200+ live demos in the Innovation Hub from 11:00 AM - 6:00 PM on Monday and Tuesday. Check out the booth for communications industry solutions where you can find industry experts Mark Jackson, Axel Wells, and Olivia Christmann. Network with them to learn how CSPs are delivering outcomes using Pega in customer engagement, order management, customer service, service assurance, and network operations. See the next wave of Pega technology directly from the product experts. Plan your autonomous future by seeing firsthand how you can apply AI and automation to decisioning, operations, and servicing across your organization. Plus, connect with our sponsors who have hands-on experience to guide your transformational journey. Finally, join us for cocktail hour from 4:00 - 6:00 PM where you can catch up with old friends and build connections with other CSPs.
Meet Ups: This year there will be three telco meet ups where you can join Pega's industry experts, colleagues, and peers to discuss the latest trends impacting the communications industry. Look for table tents in the Grand Ballroom for lunch (12:00 - 2:00 PM) on Monday and Tuesday. We will be discussing the following topics:
The client-first PegaWorld iNspire conference is different. We focus on client-led success stories and opportunities for you to network with your CSP community. You will learn valuable insights, knowledge, and connections that can help you stay competitive and drive business success. Check our PegaWorld site for details. If you haven't registered, do it now! I really hope to see you there!