Press Release: Certain City Services Will Be Temporarily Unavailable During Technology Upgrades

Press Release

City of Annapolis

Public Information Office

160 Duke of Gloucester Street

Annapolis, Maryland 21401

FOR IMMEDIATE RELEASE

Media contact: Mitchelle Stephenson, 410-972-7724or mwstephenson@annapolis.gov

Certain City Services Will Be Temporarily Unavailable

During Technology Upgrades on May 10 to 11

Annapolis, MD (May 2, 2023) - Starting Friday, May 10, the City of Annapolis will begin an upgrade of City technology. The Payments portals for the City of Annapolis, including self-service sites related to Munis and EnerGov, will be completely offline and unavailable until Sunday, May 12th. In addition, the upgrade will cause both the Finance Counter (160 Duke of Gloucester) and the Permits Counter (145 Gorman Street) to be closed on Friday, May 10.

The service interruptions will include all Self-Service Online Payments and Citizen Self-Service (CSS) Portal. Munis Self-Service Online Payments is where Capital Facility, Personal Property, and Utility bills are viewed and paid. Citizen Self-Service (CSS) is where permits, plans, licenses, and inspections can be viewed, applied for, requested, and paid.

The upgrades will be fully tested for functionality over the weekend and will be back online by Monday for use by City residents and businesses.

Those planning to submit permit applications or who need to interact with existing applications to schedule inspections or check status are encouraged to ensure online tasks are completed before the scheduled downtime. Otherwise, they will not be able to interact with their existing applications once the system is back online following the upgrade.

# # #

Public link

Please use the above public link if you want to share this noodl on another website.