06/14/2021 | Press release | Distributed by Public on 06/14/2021 12:10
From today, 14th June , the new [email protected] portal - available at https://prenotami.esteri.it - will replace the current Prenota OnLine and will be used to book appointments for consular services. After having registered and chosen the relevant Consulate, you will be able to book appointments only on the new portal from the first available date set by the Consulate. Please note that the appointments already booked through the Prenota OnLine portal currently used will still be honoured. The new portal will progressively replace the current one, which will remain active until all the appointments already scheduled have been completed.
The new [email protected] portal introduces a few innovative features. Security has been enhanced and further authentication systems will be introduced, with a view to ascertaining and concurrently protecting users' identity and sensitive data. The new graphic interface, which is simpler, more intuitive and user-friendly, also aims to streamline citizens' approach to consular services, during the registration and the booking process. During the booking process, users will already be able to upload the documents required for the provision of the service booked, thus reducing processing times at the desk on the day of the appointment.