02/23/2021 | Press release | Distributed by Public on 02/23/2021 14:21
(LOUISVILLE, Ky.) - With the forecast calling for nighttime temperatures across the region to remain at or below freezing, LG&E and KU are reassuring customers the electric and natural gas systems - maintained by thousands of employees and contract partners - continue to operate efficiently and provide much-needed power to their homes and businesses. The utilities are also reminding customers of tips and resources available to help them manage their energy usage this winter.
Winter 2021 has been substantially colder compared to the previous year; December and January were 21% and 22% colder, respectively, and February is trending 50% colder after three weeks.
'Our systems are designed to withstand extreme conditions,' said Lonnie Bellar, LG&E and KU chief operating officer. 'Whether you see our employees in the community maintaining our electric and natural gas systems or those working behind the scenes, we're all working together around the clock to ensure we meet our customers' needs and will be there when they need us most.'
What customers can do
'We want to arm our customers with the tools and resources they need to take action and help manage their energy usage,' said Bellar. 'These resources are even more important during the coldest winter months when our furnaces may be working overtime to keep us warm against the winter chill.'
From small actions to take at home or work to connecting customers with resources and available assistance, LG&E and KU offer the following advice:
In addition, LG&E Community Winterhelp, KU WinterCare Energy Assistance Fund and WinterShare Fund offered by Old Dominion Power (ODP), the name under which KU operates in Virginia - are the utilities' primary heating assistance programs operated by area third-party nonprofit organizations. The agencies make financial assistance available to eligible customers who may be struggling this winter to pay their heating bills. Customers can also make donations to these programs, which are then matched dollar-for-dollar by LG&E and KU. The utilities play no part in determining program eligibility.
Louisville Gas and Electric Company and Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, are regulated utilities that serve more than 1.3 million customers and have consistently ranked among the best companies for customer service in the United States. LG&E serves 329,000 natural gas and 418,000 electric customers in Louisville and 16 surrounding counties. KU serves 558,000 customers in 77 Kentucky counties and five counties in Virginia. More information is available at www.lge-ku.com and www.pplweb.com.
For further information: call the LG&E and KU media hotline at 502-627-4999.