ICE - Intercontinental Exchange Inc.

11/27/2023 | Press release | Distributed by Public on 11/27/2023 11:25

Vendor Mandated Maintenance: CC37548132: Service Impact: Wireless services: Aurora, IL, USA [AUR] <-> Tokyo, Japan [CC2] <-> Shanghai, China [SD3]

November 27th, 2023 11:38 AM
SERVICE/REGION
LOW LATENCY: EMEA
Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network.
Impact: Loss of data flow, momentary impact, switch hits and/or increased latency.
Services Impacted: B side services traversing Paris, France [PAR1] <-> Frankfurt, Germany [FRA2] are impacted by this event.
Services Not Impacted: A side services traversing Paris, France [PAR1] <-> Frankfurt, Germany [FRA2] are not impacted by this event.
Location: Paris, France [PAR1] <-> Frankfurt, Germany [FRA2]
Window Start Date/Time: SUNDAY 10DEC2023 17:59 EST (SUNDAY 10DEC2023 22:59 UTC)
Window End Date/Time: MONDAY 11DEC2023 00:30 EST (MONDAY 11DEC2023 05:30 UTC)
Reference #: CC37326899
If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below.
ICE Data Services | 24x7 Network Operations
US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1
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Previous updates
Vendor Mandated Maintenance: CC37326899: Service Impact: B side services: Paris, France [PAR1] <-> Frankfurt, Germany [FRA2]
November 16th, 2023 12:57 AM
Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network.
Impact: Loss of data flow, momentary impact, switch hits and/or increased latency.
Services Impacted: B side services traversing Paris, France [PAR1] <-> Frankfurt, Germany [FRA2] are impacted by this event.
Services Not Impacted: A side services traversing Paris, France [PAR1] <-> Frankfurt, Germany [FRA2] are not impacted by this event.
Location: Paris, France [PAR1] <-> Frankfurt, Germany [FRA2]
Window Start Date/Time: THURSDAY 30NOV2023 18:01 EST (THURSDAY 30NOV2023 23:01 UTC)
Window End Date/Time: FRIDAY 01DEC2023 00:30 EST (FRIDAY 01DEC2023 05:30 UTC)
Reference #: CC37326899
If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below.
ICE Data Services | 24x7 Network Operations
US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1