PT XL Axiata Tbk

06/05/2024 | Press release | Archived content

XL Axiata Introduced the New “Bebas Puas” Package Choose A Plan that Suits Your Budget and Needs

XL Axiata consistently prioritizes customer needs in all its products and services, ensuring they experience #kemudahan (#convenience) and #JadiLebihBaik (#BeBetter). Digital access plays a crucial role in the daily lives of Indonesians across all economic levels, serving as a means for work, education, entertainment, socializing, staying connected with family, and more. The latest "Bebas Puas" (Free Satisfaction) internet package provides customers with high flexibility to select a plan that matches their budget and needs.
JAKARTA, JUNE 5, 2024.PT XL Axiata Tbk has introduced a new data quota package designed to provide XL Prepaid customers with #convenience and #better connectivity through telecommunications and internet services. The "Bebas Puas" package allows customers the flexibility to choose a plan based on their budget, with benefits such as accumulated quota, extended package validity when purchasing additional packages, 24-hour quota availability, and various bonus options. This package is available via the myXL app, online stores, and credit shops starting May 30, 2024.

David Arcelus Oses, Director & Chief Commercial Officer - Consumer XL Axiata, stated, "At XL Axiata, we prioritize customer needs when developing new products. We recognize that digital access is crucial for Indonesians at all economic levels for activities like work, study, entertainment, socializing, and staying connected with family. This understanding guided the creation of the 'Bebas Puas' package. This internet package offers customers high flexibility to select a plan that fits their budget and needs. Customers can freely purchase a total package of 30GB per month, with options starting from IDR 3 thousand/day, IDR 15 thousand/5 days, or IDR 30 thousand/10 days, and so on."

David added that this package offers unique advantages in quota accumulation and active periods, which is the one and only in the market. Typically, when customers purchase multiple packages, the active period defaults to the longest. However, with the Bebas Puas Package, the validity periods accumulate, allowing customers to enjoy an extended active period. This ensures that customers don't have to worry about running out of quota or their number becoming inactive. Additionally, the product offers various benefits, including numerous bonuses and other benefits through the myXL App.

Here are the details of the benefits customers can enjoy with the New Bebas Puas Package:

  1. Flexible Package Options

Choose a package based on your budget. Multiple package options are available, with adjustable prices and quotas to suit customer needs and financial capabilities. These options can be purchased via the myXL app or at nearby credit shops.

  1. Quota and Active Period Accumulation when Purchasing Another Package.

If customers purchase another Bebas Puas package before the previous one expires, the quota and active period will automatically accumulate, extending the active period.

  1. 24-Hour Validity.

The quota from the Bebas Puas Package is valid for 24 hours from the time of purchase.

  1. Selectable Bonus Quota.

Each purchase of the Bebas Puas Package includes a bonus quota with options such as night quota, TikTok/YouTube quota, and main quota.

Customers can purchase the Bebas Puas package starting from IDR 2 thousand/day for up to 12GB a month, IDR 3 thousand/day for up to 30GB a month, IDR 6 thousand/day for up to 90GB a month, and IDR 8 thousand/day for up to 150GB a month.

For more detailed information about the Satisfaction Free Package, customers can download/open the myXL App or visit the website at www.xl.co.id. Additional information is also available via the call center at 817, by emailing [email protected], or through the Maya chat service via the Live Chat feature on the myXL App.