SBI Shinsei Bank Ltd.
SBI Shinsei Bank Ltd.
05/23/2023 | Press release | Distributed by Public on 05/22/2023 18:08
【Updated May 23】Termination of the Issuance of Security Code Cards and Addition of New Authentication
Termination of the Issuance of Security Code Cards and Addition of New Authentication
Thank you for using SBI Shinsei Bank.
We will terminate issuing security code cards from May 26, 2023 and implement new authentication using SMS or audio calls starting from May 28, 2023 to enhance the security and convenience for our internet banking service (PowerDirect).
On May 28, 2023, authentication using a security cord card will be replaced by the existing smartphone authentication and new SMS/telephone authentication. This will allow customers to conduct transactions more easily under strong security, without requiring their security cord card for PowerDirect transactions.
Please register smartphone authentication and confirm your telephone number (your cellphone number is desirable) to continue your transactions. Customers who have already registered smartphone authentication can continue using it.
- Your security cord card will be available from May 28, 2023 to late August, 2023 only for changing your telephone number for internet banking.
- You need to deregister your smartphone authentication if you wish to use SMS authentication or telephone authentication instead of smartphone authentication.
What are Smartphone Authentication, SMS Authentication and Telephone Authentication?
【Smartphone Authentication】
Smartphone authentication is available for customers who have registered it in advance. Transactions are completed once customers approve a push notification sent to their smartphone registered as an authentication terminal.
Click here for details of smartphone authentication
【SMS Authentication and Telephone Authentication】
Customers who have not registered smartphone authentication must select either SMS authentication or telephone authentication at the time of target internet banking transactions. SMS authentication sends a SMS with an authentication code to your cell phone number registered for your account, and authentication is completed once you enter the code. Telephone authentication provides an authentication code through an automated voice message to your telephone number registered for your account, and authentication is completed once you enter the code.
【SMS authentication】
【Telephone authentication】
- SMS are sent to your cell phone number registered with us. Customers who have registered a number other than a cell phone number are requested to select telephone authentication since SMS authentication is not available. Customers who wish to use SMS authentication or telephone authentication are requested to confirm whether their telephone number registered with us is correct.
Procedures and Authentication Methods for Internet Banking
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After Changing The Authentication Method |
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| Current |
After Changing The Authentication Method |
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