DVLA privacy policy

DVLA privacy policy

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Annex 1: Retention periods

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DVLA aims to comply with all applicable data protection laws when processing your personal information. These laws are in place to safeguard your personal information and include measures covering data security, your rights regarding your personal data, and the use and disclosure of your data.

Further information on the standards you can expect from us is set out in our personal information charter.

1. 3 May 2024

   Updated information under the headline 'When you have a query or complaint' to advise on the processing of data when contacting DVLA through OSCD Recruitment webchat.

2. 15 April 2024

   Annex 1: Retention periods - HTML attachment added. Privacy policy updated to link to 'Annex 1: Retention periods' in 'How long we keep information about you' section. Privacy policy updated to include insurance industries in list under 'Who we may share personal information with'. Privacy policy updated to add health care professionals under 'Who we share your driver data with' in 'When you apply for a driving licence' section.

3. 12 January 2024

   Update to 'Transfers of Data Outside of the UK'

4. 22 December 2023

   Updated information under the heading "Transfers of data outside of the UK"

5. 8 September 2023

   When you apply for a tachograph card - We process your data in line with the UK General Data Protection Regulation and Data Protection Act 2018, and tachograph Regulation (EU) 165/2014, as it has effect in the UK.

6. 30 August 2023

   Added - 03. If you use an online service and we need to check your identity 04. When you open a Driver and Vehicle account

7. 15 August 2023

   Edited "Transfer of data outside of the UK".

8. 17 May 2023

   Amendment to section 9 of the DVLA privacy policy: When you buy a private (personalised) registration number, we collect your name, address, email address, company name, telephone number and payment card details. Where applicable, we will also collect the nominee name and nominee address.

9. 3 April 2023

   The below information was added to '14. When you have a query or complaint': "To improve our complaint procedure, we carry out customer satisfaction surveys and we may contact you for feedback on how we have dealt with your complaint."

10. 29 March 2023

    'Data sharing agreement with Spain' subsection added to '13. Transfers of data outside of the UK'.

11. 27 January 2023

    Updated section 5 title to "When you apply to register or tax a vehicle". Information in this section has been updated to: "To collect Vehicle Excise Duty (VED) and enforce against VED evasion (this includes the payment of penalties, out of court settlements and using automated number plate reader technology and wheelclamping)".

12. 8 December 2022

    Information added to pont 5.

13. 7 December 2022

    Para 9. When you buy a private (personalised) registration number: added how long your note of interest in a registration number is kept for

14. 22 November 2022

    Added that we may share personal information with other Department for Transport agencies.

15. 22 September 2022

    Added 'Section 16 - When you are an external visitor to a DVLA site'. Also, 'Who we are' in Section 1 has been updated to include the latest figures.

16. 26 August 2022

    Updated third paragraph in Section 14 - When you have a query or complaint.

17. 13 May 2022

    Private car parking management companies added to 'Who we may share personal information with Where it is lawful to do so',

18. 27 April 2022

    Amended para 2. Information we hold about you - to link to new form to make a subject access request

19. 22 February 2022

    Section 16: Added email address for DVLA's Data Protection Manager.

20. 13 January 2022

    Amendment to 'Why you must provide your personal data' within Para 3. When you apply for a driving licence

21. 17 November 2021

    Amended point 11, When you contact us about Clean Air Zones.

22. 10 November 2021

    Updated section 3.

23. 29 September 2021

    Updated section 13.

24. 14 July 2021

    Additional information added under point 1.

25. 5 July 2021

    Updated Data Protection address

26. 4 June 2021

    Updated sections 4, 5, 11, 12 and added a new section 13.

27. 23 February 2021

    Added a new section to the document under number 14.

28. 5 February 2021

    Additional information added at the end of point 3.

29. 2 February 2021

    Amendment to address for subject access requests.

30. 4 January 2021

    More links to privacy information added.

31. 22 July 2020

    New section 11 added

32. 21 July 2020

    Updated section 5 and added new section 11 (Charging Clean Air Zones).

33. 16 July 2020

    Updated number of driver records we hold.

34. 1 May 2020

    Update to DVLA privacy policy document.

35. 26 March 2020

    Updated information.

36. 13 February 2020

    Section 3 updated

37. 21 January 2020

    Privacy policy updated

38. 29 August 2019

    Update to Welsh version

39. 29 August 2019

    Updated information about V5C Registration Certificate.

40. 2 July 2019

    Introduction updated.

41. 23 April 2019

    Section 9: 'When you buy a private (personalised) registration number' - 'What information we collect' section updated.

42. 25 February 2019

    Trailer registration information added.

43. 3 October 2018

    Attachment updated.

44. 29 May 2018

    Added translation

45. 24 May 2018

    First published.