City of Fort Worth, TX
01/31/2023 | Press release | Distributed by Public on 01/31/2023 17:19
Winter weather continues: What's open, what's closed?
Winter weather continues: What's open, what's closed?
Published on January 31, 2023
To request city services or to report issues
Here are the latest updates about City of Fort Worth programs and services:
Sign up for emergency messages
The City of Fort Worth, through the Office of Emergency Management, has a free alert system called Fort Worth Texas Alerts. This system replaced the NIXLE system. If residents were previously registered for NIXLE alerts, they will need to register for this system in order to receive emergency notifications. Register for texts, phone calls, email or a combination of all three.
City Council
Tuesday's City Council meeting was canceled. Agenda topics for Tuesday's meeting will appear on a future agenda.
Solid waste collections
The South East Landfill (garbage) and Materials Recovery Facility (recycling) closed early on Monday and will remain closed through Wednesday. Due to these closures, all residential collections (garbage, recycling, yard and bulk) for some Monday, all Tuesday and all Wednesday customers will be suspended.
Residents with these collection days will have expanded garbage service on their normal collection days next week. Meanwhile for safety and to prevent litter, residents are asked to pull in their garbage/recycling carts until next week's regularly scheduled collection day.
Residents who did not get collected during the week of Jan. 30-Feb. 3 will be allowed to set out four additional bags of garage on their regularly scheduled day next week.
The four drop-off stations and the Environmental Collection Center will also be closed Wednesday.
There will be no yard waste collections through Sunday, Feb. 12. Residential collection of yard waste will resume Monday, Feb. 13. This will allow the City to divert staff and equipment to catch up on collections next week.
City of Fort Worth staff and its Solid Waste collection partners will continue to evaluate the weather and road conditions and make decisions on daily collections by 6 a.m. daily.
Over the next few weeks, Code Compliance will work with residents and commercial enterprises to resolve collection issues. Code will temporarily suspend enforcement of bagged garbage outside of carts, dumpsters and other receptacles until collection routes are caught up.
When residential collections resume, normal collection trucks will pick up items in carts and a separate collection truck will pick up any additional bags. This will expedite the collection process.
Homeless sheltering
The decision to activate the overflow shelter is made each night, based on occupancy at other shelters. The overflow shelter at Union Gospel Mission is activated. During cold weather when regular shelter beds are full, the City funds overflow shelter beds for those experiencing homelessness.
Day shelter:True Worth Day, 1513 E. Presidio St 7 a.m. to 3 p.m. Serving breakfast and lunch.
Night shelter: Report to regular area emergency shelters and text FWCOLD to 817-241-3544 to sign up for free text alerts about severe weather for people experiencing homelessness.
Warming centers
The public is welcome to use community centers and library locations as a warm place during regular open hours. No overnight sheltering or transportation will be provided. Call before to confirm your location is open.
Libraries
All Fort Worth Public Library locations will remain closed on Wednesday. The Fort Worth Public Library is fine-free and there are no penalties for items returned after their due date.
Development Services
Development-related services will be virtual through Wednesday. All development services are regularly available virtually, and they will continue to be available throughout this period. In-person services will resume at 8 a.m. Thursday.
Diversity & Inclusion
The Diversity & Inclusion Department will provide virtual services during inclement weather. Residents are encouraged to call 817-392-7525 for virtual options regarding any scheduled in-person meetings through Wednesday.
Neighborhood Services
- The Homeowners Workshop scheduled for MLK Community Center has been rescheduled to Feb. 7.
- Volunteer Income Tax Assistance sites will not open as scheduled.
Water utility
The Water Department is monitoring the weather event and stands ready to respond to any impacts that could affect the distribution system.
Suspect a water main is broken? Report the location immediately by using the MyFW app or by calling 817-392-4477 so it can be repaired as soon as possible.
Have a burst water pipe in your home or business and need an emergency shutoff? Call 817-392-4477.
View tips for avoiding frozen pipes at your home or business.
Apartment dwellers without water should contact the apartment's management first. The issue may be the private plumbing lines are frozen or have a break.
Recreational amenities
- These community centers will be open noon to 5 p.m. Tuesday: Andrew Doc Sessions, Como, MLK, Chisholm Trail, Thomas Place, RD Evans, Hillside, Fire Station, Handley Meadowbrook, Eugene McCray and Greenbriar.
- Haws Athletic Center and Sycamore Athletic Center are closed.
- The After School Program is canceled for Tuesday.
- FortWorth@6 is closed Tuesday.
- Golf courses are closed Tuesday. A decision will be announced about Wednesday's schedule.
- The Log Cabin Village is closed for semiannual maintenance and is scheduled to reopen with normal hours Feb. 7.
- Water features at the Fort Worth Water Gardens are shut off Tuesday.
- The Fort Worth Nature Center & Refuge will be closed Wednesday.
- Fort Worth Botanic Garden is closed Tuesday.
- Fort Worth Zoo is closed Tuesday.
- McLeland Tennis Center is open noon to 10 p.m. Tuesday.
Municipal Court
Fort Worth Municipal Court is adjusting its building access for in-person services to close at 3 p.m. Tuesday and available from 10 a.m. to 2 p.m. Wednesday. Staff will still be providing service to the public by phone and online chat 8 a.m. to 5 p.m.
On Tuesday, all in-person court dockets (including jury trials) are canceled and will be rescheduled for a future date. The downtown Courts building will be open for walk-in counter service from 8 a.m. to 3 p.m. Phone calls and online chat will be received during regular business hours.
On Wednesday, all in-person court dockets (including jury trials) are canceled and will be rescheduled for a future date. The Courts building will be open for walk-in counter service from 10 a.m. to 2 p.m. Phone calls and online chat will be received during regular business hours.
On Thursday, Municipal Court will resume all regular business, including in-person dockets.
Payments and online requests can be submitted online.
Business Assistance Center
The BAC will be closed Wednesday.
City Secretary
The City Secretary's Office is closed. Call 817-392-6150 or email to check the schedule.
Financial Management Services
The Revenue Office (Central Cashier-City Hall lower level) is closed for in-person transactions Tuesday and Wednesday. Limited staff are available to handle customer phone calls and email remotely.
The Central Payroll and Central Accounts Payable customer service counter (City Hall third floor-Finance Department) is closed for in-person service Tuesday and Wednesday.
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For payroll related matters:
- Phone: 817-392-2451
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For Accounts Payable (vendor payments) related matters:
- 817-392-2451
To learn the latest schedule update, call:
Central Revenue Office, 817-392-6665, option 4
Central Accounts Payable Office, 817-392-2451
Payroll, 817-392-2451
Public Events
At Will Rogers Memorial Center, the Fort Worth Stock Show & Rodeo will continue this week as scheduled. At the Fort Worth Convention Center, the NBS Spring Market, a convention and trade show, moves in as scheduled. The show starts Thursday.
TEXpress lanes
TEXpress lanes are closed until further notice.
Streets and bridges
Transportation & Public Works crews are sanding bridges, overpasses, major roads and entrances and ramps to hospital emergency rooms.
There are no road closures at this time. Plenty of resources - people, trucks and sand - are available.
TxDOT and North Texas Tollway Authority have begun brine operations on elevated surfaces and will continue to do so.
Trinity Metro
All services were operating as scheduled. Find details should inclement weather impact routes.
Downed trees
Downed or damaged trees can be reported on the MyFW app.
Downed power lines
Report downed power lines to Oncor and stay away from the area.
Animal Care & Control
North Animal Campus and Silcox Adoption Center are closed to the public through Wednesday. For the safety of residents and animals, City of Fort Worth staff will continue to evaluate weather conditions for safe access to its campuses.
Hulen and Alliance PetSmart Adoption Centers are closed through Wednesday. PetSmart management plans to reopen Thursday, depending on weather and road conditions.
Animal Care & Control field teams are responding to emergencies only. If you see pets in distress - including no shelter, no access to water or stray animals - report it by using the MyFW app or call 817-392-1234.
The Low-Cost Vaccine Clinic, in partnership with Operation Kindness, has been rescheduled to 10 a.m. to 2 p.m. Monday, Feb. 6, at the Chuck & Brenda Silcox Animal Care & Adoption Center parking lot, 4900 Martin St., 76119.
Weekly vaccination clinics, in partnership with Texas Coalition for Animal Protection, are canceled this week and will resume 6-8 p.m. Tuesday, Feb. 7. The clinic will be held at the Chuck & Brenda Silcox Animal Care & Adoption Center parking lot, 4900 Martin St., 76119.
Consumer Health Services
The Code Compliance Consumer Health Division will continue to provide virtual services during inclement weather. Call 817-392-7255 or email. View online class options. Nonemergency issues can be reported using the MyFW or by calling 817-392-1234. For all emergencies, call 911.
Environmental Quality/Keep Fort Worth Beautiful
The Code Compliance Environmental Quality Division and Keep Fort Worth Beautiful services will be available virtually. Call 817-392-1234 or email. For assistance with Keep Fort Worth Beautiful, call 817-392-2046 or email. Nonemergency issues can be reported using the MyFW app or by calling 817-392-1234. For all emergencies, call 911.
Trinity Metro
As of 10 a.m. Tuesday, all bus services were operating on a modified schedule:
- ZIPZONE and Routes 30 and 31 have been suspended.
- Trinity Metro TEXRail and Trinity Railway Express are operating on regular weekday schedules, but passengers may experience weather-related delays.
- Trinity Metro ACCESS will continue to provide any scheduled trips.
- Bus service will operate on an hourly schedule with the following exceptions: There will be no service on Molly the Trolley. There will be no service on The Dash. Routes 23 may operate later in the day if Tarrant County College classes begin later in the morning, depending on whether sufficient melting occurs and resources are available. Express Routes 61, 63, 65 or 66 will not operate.
Customers are urged to use caution when at bus stops or train stations and when boarding or exiting vehicles as surfaces could be slippery.
If you have questions about your specific route, call customer care at 817-215-8600. You may also call customer care if you have taken transit and are unable to return because of schedule changes. Trinity Metro's guaranteed ride home program will assist.
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