Danske Bank A/S

03/14/2024 | Press release | Distributed by Public on 03/14/2024 02:22

Danske Bank Increases Investments in Generative AI



The move happens as part of the bank's Forward '28 strategy on increased investments in digital platforms. Specifically, to determine how generative AI can help employees and customers.

The effort includes tools such as:
  • DanskeGPT, which has been released for internal use among employees.
  • Microsoft 365 Copilot, which is being explored as a proof of concept.
  • GitHub Copilot, which is also running as a proof of concept.
  • DanskeGPT as an internal smart assistant, which is planned to start testing in the near future.
The project is part of a broader strategic focus on the technological area, which includes repositioning to cloud, new technology, new applications, and artificial intelligence. It is expected that this development will aid in keeping up with new technology, increase productivity and give employees an opportunity to work with and experience the new tools.

"Our vision is to provide different generative AI solutions, which can be utilised across different business units while making sure it is secure and compliant. We have great expectations to how generative AI can support our advisors and all colleagues to become more effective and spend their time on value-added services," says Frans Woelders, Chief Operating Officer at Danske Bank.